the commission process

 

Commissioning a piece of art should be a joyous experience and so it is important to me that you understand each part of the journey to receiving your finished piece. Here are the steps:-

SIZE SELECTION - Please choose the relevant size portrait for your budget and requirements. I offer 5 main sizes as shown below but if you would like a custom creation please do let me know:-

Mini: (12 x 15cm) - Suitable for 1 subject headshot only.

Small: (24 x 30cm) - Ideal for 1 subject full body or 2 subjects head & chest.

Medium: (30 x 40cm) - Ideal for single/double/ triple up to full body.

Large: (50 x 70cm) - Ideal for single, double, or triple+ full body portraits.

X-Large: (70 x 100cm) - Ideal for single, double, or triple+ full body portraits

Click here to see the prices in your CCY. If your CCY is not shown please contact me and I will provide this to you.

REQUEST FORM - Please contact me via my request form to discuss your requirements. Please be sure to let me know if you have any specific dates in mind by which you need to receive the portrait. I do work via a waiting list but will do my utmost to satisfy the needs of all clients, and can also provide an estimated timeframe for completion upon booking.

BOOKING DEPOSIT - A 20% non-refundable deposit is required to book your place on my waiting list. This can be paid via PayPal or Bank Transfer. Once received, you will receive an email from me confirming your booking, and outlining the commission details agreed. The overall cost includes:-
✔ Help and guidance with choosing the perfect reference photo.

✔ Highest quality materials to produce your artwork and ensure its longevity.

✔ A certificate of authenticity and artwork care guide (including framing tips).

✔ Cellophane sleeve to protect your art pre-framing and navy gift ribbon.

Postage is an additional cost that will be advised separately and will be based on weight/ size/ location. All commissions are sent via Australia Post tracked & signed delivery inc full insurance.

N.B. Please ensure that you have read my terms & conditions prior to paying your deposit. Payment confirms agreement to the terms.

SELECT YOUR PHOTO - Having a clear high quality photo of your pet to work from makes all the difference in being able to include all those little details that make them so unique. Once you have a spot on my waiting list please send me across your chosen photo. You can check out my helpful tips too to ensure the perfect selection to get the very best from your portrait commission.

YOUR PORTRAIT UNFOLDS - Before I start your portrait I will notify you so that you can follow the progress on my Facebook and/or Instagram pages. If you do not have access to social media do not worry, I can also share updates with you via email. If the portrait is a surprise gift and you would prefer it not to be shared publicly before it has been gifted, please let me know before I start.

SEAL OF APPROVAL - Once the portrait is complete, I will email you a scanned/ watermarked version for your approval. At this stage it will be possible to make any minor adjustments for you at your request. Once approved, no further adjustments can be made and final payment plus P&P will be requested. Payment should be made within 5 business days of request.

DELIVERY - Once full payment has been received, your portrait will be meticulously packaged to prevent damage in transit and will be sent via Australia Post Tracked & Signed Delivery and will be fully insured. A tracking number will be provided to you once known. Delivery times vary depending on country of receipt so an estimate will be provided at the time.

RATE YOUR EXPERIENCE - Receiving feedback from my clients is one of the best and most rewarding parts of my job. It is also extremely helpful to any new clients to get a sense of what to expect from me and my commission process. When you have safely received your portrait why not send me a review via email? There is a little piece of heart that goes into every single one of my drawings and so I would love to know what you thought of my service and the finished piece. See what my previous clients have had to say here.